Privacy Notice

Privacy Notice

Privacy Notice
This notice describes how we use your personal information.


Who we are
We are Direct Licensing Hub and we, our affiliates, and partners respect your privacy.
Your personal information is collected by Direct Licensing Hub, both for our own use and on behalf of our affiliates and partners (“we”/”us”/”our”). The personal information and data discussed in this Privacy Policy will refer to whatever data is collected through our services, whether it be survey responses, data collected in a form, data inserted on a site hosted by us, or data collected through other methods.  We may collect personal information and data under three circumstances:

  • You may have filled out a form on our website asking for more information and providing us with contact information.

  • You may be using the Direct Licensing Hub (“DLH”) platform and have submitted information to us.

  • A brandowner that you work with is using DLH and has provided your contact information to us so that we can invite you to use the platform and our services.

Ourcontact details are as follows:
Direct Licensing Hub
1075 Peachtree Street, NE Suite 3300
Atlanta, GA 30309
www.directlicensinghub.com
E-mail: support@directlicensinghub.com

Data collection and usage
We will collect store and use your personal information

  • to conduct our business;

  • to allow access to our website(s), register / subscribe / buy / use our or our affiliates’ or partners’ products and services;

  • to allow access to and use of our mobile applications (“Apps”);

  • to meet our legal obligations;

  • to fulfil any purpose we make known to you when we collect your personal information; and

  • to fulfil other purposes set out in more detail in this section.

We have identified here the types of information we may collect or receive, how we will use it and why we will use it.
The table below explains what information we collect and how and why we use it.

What information we collect
How we use your data
Why we use your information

1

We collect your personal information in a number of ways:

  • when you set up a user account;

  • when you subscribe to email updates, newsletters or other subscriptions and features made available both offline and online through our websites, platforms, and Apps from time to time; and

Specifically, we collect personal information you give us such as your name, address, social media account details, e-mail address, password, account settings and preferences

We use this information to:

  • create an account for you to use our websites, platforms, Apps;

  • provide our services;

  • manage and administer our systems;

  • help us ensure that our users are genuine and to prevent fraud;

  • identify how you’d like to use your account

  • Send you marketing or promotional emails, letters, or newsletters from us, our affiliates, or our partners if you consent; and

  • Share this information with third parties if you have provided your consent to this

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest to:

  • tell you about the various products and services we or our affiliates or partners can offer;

  • understand how you use our products, services, platforms Apps and websites;

  • understand the type of products and services our users or our affiliate or partners; users buy and how they use them;

  • Ensure you remain engaged with our services

  • understand and respond to your feedback;

  • research and analyse the services our users or our affiliates’ and partners’ users want;

  • improve our services based on what we learn from your activity and the activity of others on recent visits to our website or Apps;

  • postal or e-mail marketing; or

  • direct marketing to business contacts.

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

2

Information about the way you use our services:

  • the content that you have viewed;

  • when and where you have accessed content;

  • what you paid and how;

  • whether you’ve opened electronic communications from us or from any of our partners or affiliates;

  • whether you’ve clicked on links in electronic communications from us or from any of our partners or affiliates;

  • your marketing preferences;

  • our Apps make use of GPS tracking (with your consent);

  • our Apps may (with your consent) access the photos and videos that you store on your device; and

  • our Apps may use push notifications to send you notifications.

We use this information to:

  • identify products and services that may be of interest to you (e.g. offering recommended relevant content to you);

  • personalise our service to you and to provide you with, make available, and show you more of the things which interest you, based on your activity and feedback;

  • do statistical analysis and research with the purpose of allowing us or our partners or affiliates to better understand the breakdown of our users, the products / services being bought, the demographics of those buying or using our products and services, what attracts users to our products and services, where our users have come from online, and the way in which our website or App is used by different user groups based on recent visits to and how you move around different sections of our website or Apps

  • improve our products or services or assist any of our partners or affiliates in improving their products or services,

  • develop new services based on your use;

  • monitor the way our website, platform, and/or Apps are used; and

  • to provide you with location-based functions;

  • to allow you to upload files for use through our website or the App;

  • to send you notifications regarding the App;

  • combine this information with other types of information mentioned above to allow us to make our or any of our partners’ or affiliates’ products services more personal and tailored to each user’s preferences and habits.

We use this information because:

  • this is necessary to enter into or perform our contract with you or with our partners and affiliates;

  • we have a legitimate business interest to:

  • tell you about the various products and services we can offer or any of our partners or affiliates can offer;

  • understand how you use ours or any of our partners’ or affiliates’ products, services, Apps and websites

  • understand and respond to user feedback;

  • research and analyse the services our or any of our partners’ of affiliates’ users want;

  • improve our services; or

  • ensure that we or our partners or affiliates are better able to personalise your experience.

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

3

Information that you give us to make purchases, including online, including:

  • your contact details including: your name, address, email address;

  • your bank account details;

  • the details you provide to open an online account with us;

  • the product / service purchased.

We use this information, including to:

  • take payment from or give you a refund;

  • on-board you as a user;

  • provide our services;

  • manage and administer our services;

  • help us ensure that our users are genuine and to prevent fraud; and

  • combine this information with other types of information mentioned above to allow us to make our services more personal and tailored to each users preferences and habits.

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest to:

  • tell you about the various products and services we can offer;

  • understanding how you use our products, services, platforms, Apps and websites based on recent visits to and how you move around different sections of our website or Apps;

  • understanding the type of products and services our users buy and how they use them;

  • understanding and responding to user feedback;

  • researching and analysing the services our users want;

  • improve our services and better understand how our users use them based on recent visits to and how you move around different sections of our website or Apps;

  • ensure that we are better able to personalise our offers to you;

  • postal marketing; or

  • direct marketing to business contacts.

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

4

Information when you communicate with us whether in person, through our website, Apps or via email, over the phone, through social media or via any other medium, including:

  • your contact details (this may include your social media account if that’s the way you communicate with us);

  • the details of your communications with us (including when you sent it, when we received it and where you sent it from (such as our website, Apps, via email, through social media)); and

  • the details of our messages to you.

We use this information, including to:

  • answer any issues or concerns;

  • monitor user communications for quality and training purposes;

  • develop new services which is based on the information your provide;

  • improve our services based on the information and feedback you provide and the information and feedback provided by others; and

  • personalize our service to you to take account of the information and feedback you have provided.

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest to:

  • understand user feedback and respond to user communications in a consistent manner;

  • ensure that we are better able to personalise our offers to you;

  • research and analyse the services our users want;

  • improve our services;

  • provide security over our business and who we trade with;

  • prevent and detect fraud;

  • use artificial intelligence to route users to the most appropriate part of the organization; or

  • verifying user details.

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

5

Information that we collect through your use of the website, platform, or App:

  • technical information, including IP address, login information, browser type and version (e.g., Internet Explorer, Firefox, Safari, etc.), time zone setting, browser plug-in types and versions, operating system  you are using (e.g., Vista, Windows XP, Mac OS, etc.), platform, device type, hardware model, MAC address, unique device identifiers and mobile network information;

  • information about your visit, including the full URL clickstream to, through and from our website (including date and time);

  • information about your network, such as information about devices, nodes, configurations, connection speeds, and network and application performance; and

  • pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We use this information to:

  • provide our services;

provide and adapt our services to take account of the technical capabilities of our users and to ensure content is presented in the most effective manner;

  • Analyse site traffic and understand user needs and trends;

  • improve our services for efficiency of service delivery to help us meet your needs and expectations;

  • personalise our services;

  • identify products and services that may be of interest to you; (e.g. offering recommended relevant content to you);

  • develop new services based on what we learn from your activity and the activity of other users or based on recent visits to and how you move around different sections of our website or Apps;

  • identify issues with the website or app and user’s experience of them;

  • do statistical analysis and research with the purpose of allowing us to better understand the breakdown of our users or the users of our affiliates or partners, the products / services being bought,  what attracts our users to our or our partners’ or affiliates products and services, where our or our partners’ of affiliates’ users have come from online (such as from links on other websites or advertising banners), and the way in which our website or App is used by different users groups; and

  • monitor the way our website, platform, or App are used.

  • combine this information with other types of information mentioned above to allow us to make our services more personal and tailored to each user’s preferences and habits.

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest to:

  • understanding how our or our affiliates’ or partners’ users use our products, services, Apps and websites

  • tell you about the various products and services we or our affiliates’ or partners’ can offer;

  • ensuring network and information security;

  • fraud prevention and detection;

  • use of artificial intelligence to route users to the most appropriate part of the organisation;

  • assessing the number of visitors, posts, page views, reviews and followers in order to optimise future marketing campaigns;

  • postal marketing; or

  • direct marketing to business contacts.

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

6

Information that we collect from third party partners and corporate users which includes:

  • payment processing companies;

  • your employer, contractor, agent;

  • your bank;

  • other entities in our group and

  • publicly available sources such as the electoral roll.

This information includes:

  • Name and title, contact details, company name, business title, email address;

  • Where our contacts have online accounts, log-in and similar credentials and information about use of these services;

  • Communications with our business contacts.

We use this information, including to:

  • provide our services;

  • manage and administer our systems;

  • take payment from or give you a refund;

  • help us ensure that our users are genuine and to prevent fraud;

  • personalise our service to you;

  • statistical analysis and research so that we can better understand our users and allow us to develop and improve our services; and

  • combine this information with other types of information mentioned above to allow us to make our services more personal and tailored to each user’s preferences and habits.

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest in:

  • developing and maintaining relationships with vendors, partners and other companies and dealing with individuals who work for them;

  • conducting research to improve our services;

  • ensuring network and information security;

  • fraud prevention and detection;

  • providing security over our business and who we trade with;

  • direct marketing to business contacts.

  • in addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

7

Information that we collect incidentally from other sources or public sources, including:

  • information available in the media;

  • information presented on our social media or wider social media platforms including Facebook, Twitter and Instagram; and

  • information collected by security systems (such as CCTV) when you visit our premises.

We use this information, including to:

  • maintain market awareness;

  • build and maintain social media branding;

  • provide security to our sites

We use this information because:

  • this is necessary to enter into or perform our contract with you;

  • this is necessary to comply with legal or regulatory requirements;

  • we have a legitimate business interest to:

  • providing security over our business;

  • maintaining a public profile within the media;

  • maintaining the accuracy of data we hold;

  • conducting research to improve our services and tailor products or services for users, vendors, partners, and other companies;

  • ensuring network and information security;

  • fraud prevention and detection;

  • providing security over our business and who we trade with;

  • developing and maintaining relationships with vendors, partners and other companies; or

  • dealing with individuals who work for the aforementioned vendors, partners, and other companies

  • In addition to the above, where we have obtained your consent to use the data, then we can rely on that consent.

8

Information that we collect from individuals representing organisations, including:

  • contact details of individuals working for organisations;

  • other personal information regarding such individuals.

We use this information, including to:

  • build relationships with other organisations;

  • provide marketing communications to these individuals;

  • improve our services and develop new services based on the preferences and behaviours of these individuals.

We use this information because:

  • we have a legitimate business interest to:

  • develop and maintain relationships with vendors, partners and other companies;

  • deal with individuals who work for them

  • tell you about the various products and services we can offer;

  • conducting research to improve our services;

We may share your information with third parties who have requested that we collect this data on their behalf so that they may ensure that their business partners are meeting contractual requirements and using the website or App effectively.
If you would like to have more information about our legitimate interests to process your personal data, please contact us as set out below.
Some information is processed because you’ve given your consent to that (where consent is required).  You can withdraw your consent at any time (in your account preferences or settings) or by contacting us using the contact details set out at the top of this Notice.
Sources of data
Your personal information is either (a) provided by you (e.g. via our website / platform / App /social media pages); (b) obtained from third parties (such as an entity that you have contracted with); (c) obtained from publicly available sources (e.g. the Internet, Companies House).
In particular, data may be obtained from the following third parties: social networks, payment processing companies, Google Analytics, Vimeo, Pipedrive and others.
Legal and other requirements
In some cases we need to collect or retain personal information for legal reasons
Some of the personal information we request is required to provide the services and if it is not provided, we may not be able to provide the relevant products and services to you or provide information you have requested from us. If the personal information is needed to participate in an activity on our website, App, platforms or other means, you may not be able to do so if you do not provide that personal information to us. For instance, we may require that you register for the consumer loyalty program and provide personal information to participate in various promotions.
In other cases, for example, when we request your personal data to send you marketing and promotional communications or to personalise your experience with our or any of our partners’ or affiliates’ products or services, the lack of such information will mean it is impossible to send you these communications or to personalise your experience.
Your personal information may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency, or in order to investigate, prevent or take action regarding suspected illegal activities or fraud, to enforce or apply our Terms of Use and other agreements, to protect the rights, property or safety of group companies, users, clients and others or in the defence of legal claims. We will not delete personal information if relevant to an investigation or a dispute or until applicable law allows for it to be deleted. It will continue to be stored until those issues are fully resolved and it can be lawfully deleted.
Any personal information you supply to us through our website, platform, App, or through any other means must be complete and accurate. You also agree to allow us to contact you to verify your personal information, if we need to.

How long do we keep your information
We generally keep information as needed to provide services and to deal with legal claims
We will keep your information for as long as it is reasonably necessary and to deal with claims. It will depend on factors such as whether you’ve got an account with us, have interacted with recent offers, placed recent orders with us, or registered products with us. We will also retain your information as necessary to comply with legal, accounting or reporting requirements.
We will also retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us. We will add your details to our suppression list to ensure you do not receive any future marketing communications from us. Also, we will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

Information we share
There are certain circumstances where we transfer your personal data to employees, contractors and to other parties.

  • We share information about you with other members of our group of companies so we can provide the best service across our group. They are required to keep and use your information in accordance with this Privacy Notice.

  • We collect information about you on behalf of third parties that have requested that we collect that information. We collect that information when you register products as part of a loyalty program or when you enter to win contests, sweepstakes, or other promotions.  This data is owned by those third parties and we will not share that data with other third parties who may use our services to conduct similar loyalty programs or promotions unless we receive your consent.  Those third parties are required to comply with the terms of this Privacy Policy and any other applicable laws or regulations surrounding data privacy

  • We share your information with certain contractors or service providers. They may process your personal data for us, for example, if we use an agency to help us conduct sweepstakes or other promotions. Other service providers include IT suppliers, database providers, backup and disaster recovery specialists, and email providers. Our suppliers and service providers will be required to meet our standards on processing information and security. The information we provide them, including your information, will only be provided in connection with the performance of their function. They will not be permitted to use your information for any purposes other than those outlined in this Privacy Notice.

  • If you have purchased products directly from us (e.g. labels and hang tags), we provide purchase and other information to certain partners (for instance, the brand owner featured on the label or hang tag) so that they can track what and how much you are purchasing and to ensure that you are meeting your contractual obligations with that partner.

  • We also share your information with certain third parties. We will do this either when we receive your consent or because we need them to see your information to provide products or services to you.

Your personal information may be transferred to other third party organisations in certain scenarios:

  • if we discuss selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality;

  • if we are reorganised or sold, information may be transferred to a buyer who can continue to provide services to you;

  • if we’re required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police;

  • if we are defending a legal claim your information may be transferred as required in connection with defending such claim

  • if there is an emergency including which requires us to share your data to protect the health and safety of our website’s or App’s users or the general public.

Your personal data may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be personal data.

Where your information will be held
Your information may be transferred outside the European Economic Area.
The information that we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA), including the USA, which does not have equivalent data protection laws to those applicable to Europe. It may also be processed by staff operating outside the EEA who work for us, for one of our affiliated companies, or for the organisation that hosts our websites, Apps, and other platforms.
However, to ensure your personal information is properly protected in line with EU data protection law, the transfer of this information is governed by a contract including Standard Contractual Clauses (SCCs) approved by the European Commission in accordance with Article 46(2)(c) of the General Data Protection Regulation.
We will only transfer data to jurisdictions outside the scope of the European General Data Protection Regulation (GDPR) where the appropriate safeguards set out in the GDPR are in place.
If you would like to obtain copies of the regulator-approved SSCs please contact us on the contact details below.

Your Rights
You have certain rights in relation to your information. The availability of these rights and the ways in which you can use them are set out below in more detail.
Some of these rights will only apply in certain circumstances. If you would like to exercise, or discuss, any of these rights, please contact our Data Privacy Liaison at dataprivacy@img.com

  • Access: you are entitled to ask us if we are processing your information and, if we are, you can request access to your personal information.  This enables you to receive a copy of the personal information we hold about you and certain other information about it.

  • Correction: you are entitled to request that any incomplete or inaccurate personal information we hold about you is corrected.

  • Erasure: you are entitled to ask us to delete or remove personal information in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.

  • Restriction: you are entitled to ask us to suspend the processing of certain of your personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Transfer: you may request the transfer of certain of your personal information to another party, where allowed by law.

  • Objection: where we are processing your personal information based on a legitimate interest (or those of a third party) you may challenge this.  However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims.  You also have the right to object where we are processing your personal information for direct marketing purposes.

  • Consent: where we are processing personal data with consent, you can withdraw your consentIf you want to exercise any of these rights, please contact our Data Privacy Liaison in writing at dataprivacy@img.com.

You also have a right to lodge a complaint with a supervisory authority, in particular in the Member State in the European Union where you are habitually resident where we are based or where an alleged infringement of Data Protection law has taken place. In the UK you can make a complaint to the Information Commissioner’s Office (Tel: 0303 123 1113 or at www.ico.org.uk).
Right to object
You have a right to object to us processing your information in certain circumstances.
You can ask us to stop processing your information at any time. In certain circumstances we may not be able to do this or may not be required to do this. For example, if the information is relevant to legal claims.

Direct Marketing
As described above, you can opt-out of receiving direct marketing from us at any time. 
We may use the information you give us on our website, App, or through other means for direct marketing purposes to provide updates; newsletters; or other communications that we think may interest you. We will only do this with your consent (where required by law).
You can opt-out of receiving direct marketing from us at any time.  You can do this by changing your marketing preferences on your online accounts settings page, clicking on the “unsubscribe” link included at the end of any marketing email we send to you, or by contacting us using the contact details set out at the top of this Notice.

Cookies and Similar Technologies
We and our partners use cookies and “web beacons” that identify your browser.
Cookies collect and store information when you visit our website including information about how you use it through which it is possible to monitor your use of the website, as well as provide you with a better service and experience when browsing the website and for analytics.
Web beacons (also known as “single pixel GIFs”, “clear GIFs” or “tags”) are small graphic images that may be included on our website. Web beacons:

  • allow us to optimise our products and services;

  • provide us and third-party partners with analytics information, such as how many visitors our website receives; and

  • are used by us in our email correspondence to determine whether you open them or take any further action.

We also work with other organisations to place our cookies and web beacons on their websites or in their advertisements. We do this to help us develop statistics on how often clicking on an advertisement on our websites results in a purchase or other interaction on the advertiser’s website.

For more information about cookies and how we use them, please see our Cookie Notice below.

Security
The transmission of information via the internet is not completely secure. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted through our platform, and App, website or other means and any transmission is at your own risk. Once we have received your personal information, we will use procedures and security features to try to prevent unauthorised access.

Links to third party website
Our website, newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others including our partner networks, advertisers and other group companies and/or social networks as offered to you and supported by your browser.
The personal data that you provide through these websites is not subject to this privacy notice and the treatment of your personal data by such websites is not our responsibility. If you follow a link to any of these websites, please note that these websites have their own privacy notices which will set out how your information is collected and processed when visiting those sites. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy notices of entities through which you choose to share.

Children
We do not knowingly collect information from children or other persons who are under 18 years old. If you are under 18 years old, you may not submit any personal information to us or subscribe for the services. If you believe we might have any personal information from or about a person under the age of 18, please contact us using the contact details set out at the top of this Notice.

Changes to this Notice
This notice may be changed from time to time.
If we change anything important about this notice (the information we collect, how we use it or why) we will highlight those changes at the top of the notice and provide a prominent link to it for a reasonable length of time following the change.
Once this notice is posted on our website, it will automatically come into force. The latest version of this notice will prevail over all previous versions.
If you would like to access previous versions of this notice please contacting us using the contact details set out at the top of this Notice.

How to contact us
If you would like more information about the way we manage personal information that we hold about you, or are concerned that we may have breached your privacy and wish to make a complaint, please contact us as using the contact details set out at the top of this Notice. We will do our best to resolve your complaint.

COOKIE POLICY
Direct Licensing Hub (“we”, “us”, “our”) is committed to protecting and respecting your privacy as described in our Privacy Notice, of which this Cookie Policy forms a part.
By consenting to this cookie policy (“Cookie Policy”), you acknowledge and consent to our website using cookies and other similar technologies (as described below) to distinguish you from other users of our website and for analytics. This helps us to provide you with a good experience during your visit to our website. This also allows us to improve our website and provide you with tailored content. For example, we can recognize and remember important information that will make it more comfortable browsing our website such as preferred settings.
A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or your mobile device, if you consent.
We may automatically collect and store certain information about your interaction with our website, including IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data. We use this information, which does not identify individual users, solely to improve the quality of our products and services.
Purposes of collection
You can find more information about the types of cookies we use and the purposes for which we use them set out below.

First party cookies

  • Session Cookies (Technical Cookies): Their use is strictly limited to sending the session identifiers (random numbers generated by the server) needed for secure and efficient website browsing. They are not permanently stored on the user’s computer and are deleted upon browser closing. In particular, the use of the session cookies aims at ensuring security and improving of the offered service; and

  • Technical Cookie: It is required to keep track of the consent given by the user.

The described cookies do not require your consent to be installed and used.
Third party cookies
Some third parties can also provide cookies on our website(s). These cookies or similar technologies are managed by the third parties set out in the table below, and are divided into the following categories:

  • Analytical Cookies: we use Google Analytics, the web analytics service offered by Google, Inc. (“Google”) to analyse how our website is used. This service uses cookies generating information on your use of our website (including your IP address), collected from Google in an anonymous form. Disabling these third-party cookies does not affect the use of this site;

  • Profiling Cookies: They are used to trace the user’s network browsing and create profiles about his/her tastes, behaviour, choices, etc. In accordance with applicable laws, using these cookies and any processing related thereto require the prior user’s consent. Disabling these third-party cookies does not affect the website use.

We suggest that you visit these third-party websites to understand how their cookies are used.

Type of Cookie

Purpose of Cookie

Profiling

Duration

Link

Google Analytics -

The web analytics service offered by Google, Inc. (“Google”), to analyse how our website is used. This service uses cookies generating information on your use of our website (including your IP address), collected from Google in an anonymous form. Disabling these third-party cookies does not affect the website use.  These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Yes -

These cookies may be on your devices after the session has ended.

https://policies.google.com/privacy?hl=en

Vimeo

We may use Vimeo to provide training or other information about our products or services.

No -

These cookies may be on your devices after the session has ended.

https://vimeo.com/privacy

Plugins for collecting form data -

We use Wufoo.com, which is owned by SurveyMonkey Inc. to assist us in collecting data for contact and other forms on our website, Apps, and other platforms. These are plugins that enable us to access your form data.

Yes -

These cookies may be on your devices after the session has ended.

https://www.surveymonkey.com/mp/legal/privacy-policy/

Pipedrive-

We use Pipedrive, which is a sales management tool for tracking the lifecycle of sales transactions with customers

Yes -

These cookies may be on your devices after the session has ended.

https://www.pipedrive.com/en/privacy

Monster Insights -

We use Monster Insights in connection with google analytics to analyse how our website is used

Yes -

These cookies may be on your devices after the session has ended.

https://www.monsterinsights.com/privacy-policy/

You also acknowledge and consent to the use of third party cookies (including, for example, those provided by operators of advertising networks and providers of external services like web traffic analysis services). You acknowledge that where we allow advertising networks, external services, and other third-party services on the website, we have no control over cookies they collect.


Refusing or deleting cookies
Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our website, including certain personalized features, if you delete or refuse cookies.
To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
For more information on managing cookies, please go to www.allaboutcookies.org


If you are a resident in the EU:
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.


Changes to our Cookie Policy
This Cookie Policy may be updated from time to time.


If we change anything important about this Cookie Policy we will notify you through a pop-up on the website for a reasonable length of time prior to and following the change. You may review the Cookie Policy by visiting the website and clicking on the “Cookie Policy” link.